Location: Mendota Heights, MN
Posistion Type: Full-Time
Compensation Grade: Hourly Grade
Department: Dispatch/Customer Service
Category: Office
Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we’ve helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years!
What You’ll Do:
Provide effective customer service and dispatch support through in-depth knowledge of company products, programs and services.
Essential Duties and Responsibilities:
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Talk with customers by phone and enter data into computer system.
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Solicit future orders from customers and enter orders into computer system.
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Negotiate with customers’ acceptable delivery times to prevent lost orders.
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Document customer complaints and forward to Dispatch Manager and/or Sales Representative.
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Assist Dispatch Manager in tasks as required.
Requirements:
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High School Degree or General Education Degree (GED).
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Three to five years related customer service experience, and/or training or equivalent combination of education and experience.
Pay: $20.00-$24.00 per hour